
Frequently Asked Questions
All pool bookings must be made online. Please follow these simple steps to get swimming:
If you already have an account:
Log In (top right on desktop, from the menu icon on mobile)
Select Log In on the signup window
Enter the email and password that you registered with
Book Online (top right on desktop, from the menu icon on mobile)
Select the appropriate class of booking
Find an available date and time that suits you
Follow the instructions
If you don't have an account:
Click 'Log in' (top right on desktop, from the menu icon on mobile)
Fill in the Sign Up form (with your full address please)
Make sure to read the Terms and Conditions
You will receive an email when your account is approved
Follow the instructions to purchase membership
Follow instructions above to log in and make bookings
Bookings may be cancelled or rescheduled up to 72 hours before a booking start time. This must be done online. Bookings cancelled within 72 hours are not eligible for refund or reschedule. We are a small facility run by school staff and this policy is strict to reduce administrative burden. Thanks for understanding!
To cancel or change your booking, please follow these simple steps:
Log into your account
Select 'My Bookings' from your profile menu
Follow the cancellation or rescheduling instructions
Knights Templar Swimming Pool is available for private hire during the daytime, evenings and weekends, all year round!
Term time or holiday, daytime or evening, weekday or weekend, there's a slot for everybody!
We also limit membership to make sure there's availability for all!
Typical Term-Time Availability
Weekday 8am - 5pm: over 20 availabilities, mostly in the mornings
Evenings 6pm - 9pm: 10 availabilities
Weekend 8am - 9pm: 10 availabilities, mostly on Sunday
Typical School Holiday Availability
Weekday 8am - 5pm: Over 35 availabilities
Evenings 5pm - 9pm: Over 15 availabilities
Weekend 8am - 9pm: Over 25 availabilities
Bookings become available one month in advance and are allocated to the first member to book.
You can bring up to 25 people.
Please see the Terms & Conditions and the Operating Procedure for supervision requirements.