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How do I make a pool booking?All pool bookings must be made online. Please follow these simple steps to get swimming: If you already have an account: Log In (top right on desktop, from the menu icon on mobile) Select Log In on the signup window Enter the email and password that you registered with Book Online (top right on desktop, from the menu icon on mobile) Select the appropriate class of booking Find an available date and time that suits you Follow the instructions If you don't have an account: Click 'Log in' (top right on desktop, from the menu icon on mobile) Fill in the Sign Up form (with your full address please) Make sure to read the Terms and Conditions You will receive an email when your account is approved Follow the instructions to purchase membership Follow instructions above to log in and make bookings
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Can I cancel or change my booking?Bookings may be cancelled or rescheduled up to 72 hours before a booking start time. This must be done online. Bookings cancelled within 72 hours are not eligible for refund or reschedule. We are a small facility run by school staff and this policy is strict to reduce administrative burden. Thanks for understanding! To cancel or change your booking, please follow these simple steps: Log into your account Select 'My Bookings' from your profile menu Follow the cancellation or rescheduling instructions
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When can I book the pool?Knights Templar Swimming Pool is available for private hire during the daytime, evenings and weekends, all year round! Term time or holiday, daytime or evening, weekday or weekend, there's a slot for everybody! We also limit membership to make sure there's availability for all! Typical Term-Time Availability Weekday 8am - 5pm: over 20 availabilities, mostly in the mornings Evenings 6pm - 9pm: 10 availabilities Weekend 8am - 9pm: 10 availabilities, mostly on Sunday Typical School Holiday Availability Weekday 8am - 5pm: Over 35 availabilities Evenings 5pm - 9pm: Over 15 availabilities Weekend 8am - 9pm: Over 25 availabilities Bookings become available one month in advance and are allocated to the first member to book.
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MembershipAnnual Pool Membership is £25. All proceeds help make Knights Templar Swimming Pool a sustainable resource. Thanks to your support, we would like to make school-time swimming free for all children. Your membership will be cancelled and the membership fee will not be returned if you violate the Terms and Conditions.
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Private Swimming Booking1hr Private Swimming is £25. Before a booking can be made, membership must be purchased. All proceeds help make Knights Templar Swimming Pool a sustainable resource. Thanks to your support, we would like to make school-time swimming free for all children.
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Pricing PlansWe currently offer two plans which help save time and money for anybody who books the pool regularly. THESE ARE NOT A REGULAR BOOKING. In other words, this does not get you a booking at a regular time each week. Pricing plans put credit onto your account that you can use to purchase 1-Hour Private Bookings. The time of these bookings is subject to normal availability and the standard booking policy: bookings are available 30 days in advance; bookings can be cancelled or rescheduled up to 72 hours before your session. £225, 'Freestyle!' Credits your account with 10 sessions for the price of 9. £425, 'Butterfly!' Credits your account with 20 sessions for the price of 17. Find out more here.
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How do I redeem a discount code?During checkout select 'Enter a promo code' (see screenshot below). Enter your code in the box. Make sure you press the 'Apply' button!
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How do I redeem a gift voucher?Sign up to this website or log in Purchase membership if you haven't already Select a swimming session (or payment plan) On checkout, select 'Redeem a gift card' (see below) Enter the gift card code Press 'Apply' Checkout
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How much does it cost?Maintaining a swimming pool is very costly: Heating water is very energy intensive; Plant maintenance is also very expensive! That being said, we believe that our swimming pool is very good value for money! It's especially good value given that you get the whole pool to yourself! But how much does it cost? Well... the cost of a single swim per person will depend on how many people you bring swimming with you, what pricing plan is purchased, and how many times per year you swim. Have a look at this table to see how much it could cost you! *Calculations include annual membership, assuming that only one member of the group purchases membership
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What swimming lessons are available?See www.ktsp.uk/classes to learn about swimming lessons and classes offered at Knights Templar Swimming Pool.
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What classes are available?See www.ktsp.uk/classes to learn about swimming lessons and classes offered at Knights Templar Swimming Pool.
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Do you offer lane swimming?We do not offer lane swimming at the moment. All we offer are 1-hour private bookings, bookable via this website, and the classes advertised, bookable directly with the organisers.
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Can I just turn up and swim?We're sorry to say that you can't just turn up and swim. All we offer at the moment are 1-hour private bookings, bookable via this website, and the classes advertised, bookable directly with the organisers.
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How big is Knights Templar Pool?Knights Templar Pool Measurements Length 12.5m Width 5m Shallow end 0.85m Deep end 1.2m
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Is the pool disinfected with chlorine or bromine?For anybody with sensitive skin, the pool is disinfected with chlorine. The chlorine levels are kept relatively low, around 2 parts per million.
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What is the code for the key box?You will receive up to 3 emails with the code for the key box: Your booking confirmation email A 24-hour reminder email A 1-hour reminder email If you can't find any of these emails, please check your spam folder. Please add info@knightstemplarswimmingpool.uk to your address book to avoid these emails ending up in your spam folder.
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There's a issue / fault with the website, who should I notify?If you've found an issue, fault, spelling mistake or anything wrong with the website or our digital notifications - no matter how trivial - please let us know here: Submit a Glitch!
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